You can reach us via a few different methods. Visit our Contact Us page for info.
It’s easy! Just submit our online Travel Notification Form and we’ll notate your account accordingly. Access the form here.
You can sign up for eStatements through Online Banking. No more snail mail! It’s secure and the quickest way to receive statement information. Log into Online Banking and select the eStatements option from the menu.
The nine digit bank routing number can be found at the bottom of your checks. It is 264279800.
Digital Banking (including the UTFCU Mobile App) will be unavailable from 8 a.m. Eastern on Monday, May 8 until midday Tuesday, May 9 in order for us to perform the upgrade. During this time, you will NOT be able to log in.
Yes, we offer a notary service to our existing members at every branch location. This service is a complimentary member benefit.
UTFCU accepts payments by mail, phone, online, and in person. You may be able to utilize tools like External Transfer and ACH to make payments as well. If you are paying cash, you must visit a branch to make your payment. Call us at (865) 971-1971 to learn more or update your payment information.
Receiving an incoming wire at UTFCU is easy, as long as you provide all of the required information along the way. Visit our Wire Transfers page under the Benefits & Services menu tab for instructions and fee information.
UTFCU does NOT have a SWIFT Code or BIC Code. Please visit our Wire Transfer page under the Benefits & Services menu tab for more information.
UTFCU is community chartered, which means we are more open than you may think! Membership with UTFCU is open to anyone who lives, works, worships, conducts business, or attends school in the following counties in Tennessee: Anderson, Blount, Knox, Loudon, and Union. Not sure if you will qualify? Give us a call and we’ll talk through it. (865) 971-1971.
Addresses can be updated securely through online banking or in-person at any branch. Call us at (865) 971-1971 if you need assistance.
If your employer offers direct deposit, give the payroll department our credit union’s routing number (264279800) and your account number.
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